Customer Relationship Management

 

Customer Relationship Management is growing in Importance due to the challenging business environment faced by organisations throughout the world today. It is particularly critical in industries undergoing changes in traditional channel configuration. Customer Relationship management is a means of addressing increasing competition, changing economic conditions and promotional dependence through the use of ultimate customer knowledge, knowledge gained through relationship development and past marketing programs.

 

Customer Relationship management is increasing in prominence because it focuses on current users who are the source f the majority of business revenue and the best option for improving business in uncertain times.

 

Some of the topics we will be covering in this course includes:

 

  •  The Theory and History of CRM

 

  •  The Field Concerns and Data Collection Process.

 

  •  Typical Issues regarding Communication and CRM

 

  •  The Future of Customer Relationship Management.

 

CRM communication can enhance brand value through providing customers with information they require, provide offers that add value to purchasing the brand and transparently facilitate the acquisition of information to improve future CRM efforts.

 

More of these and other details on Customer Relationship Management, you can access by registering for the course online.

 

 

YOU CAN PURCHASE THIS COURSE NOW FOR ONLY :

 

 

US $ 94 (click the "BUY NOW" tab below to Buy)

 

 

 

                                                                                                                                          

 

 

 

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